The Edgars brand with stores in the larger towns and cities aims to be the leader in classical and commercial fashion clothing offered to the middle to upper income groups. Edgars merchandise is competitive in price and is of the highest quality encompassing exclusivity and the best of national brands for the entire family. Customers are offered service of the highest standards, together with credit facilities in prestigious life style shopping environments.
The Express brand is a cash Chain which aims to be the number one retailer of core commercial classic and contemporary merchandise for the family. It caters for the lower to middle income group who wish to buy quality merchandise at affordable prices. Cash and lay-by shopping facilities are offered in compact but pleasant shopping environments. Stores operate in areas where the best business opportunities are evident. Merchandise ranges are provided for the whole family and consist of clothing, footwear, cosmetics, household textiles and school uniforms. Â Â
Carousel, incorporating the Lee Jeans company, is our manufacturing division situated in Bulawayo and produces a wide range of ladies wear and gents casual wear. The comany supplies the retailing chains within the group and other retailers. We also have a growing number of overseas customers to whom we export.
In April 2006, the Group opened its first Expressmart store. Â Expressmart are stores that sell Express clothing as well as other items sold by general dealers such as white goods, kitchenware, hardware and a variety of other goods.
DISTRIBUTION
In addition to two major distribution centres in Bulawayo, we operate a large distribution centre in Harare. The latter is fully conveyorised in order to speed up throughput and is the most advanced of its kind in Zimbabwe. These centres handle over 6 million units of merchandise annually.
Our Corporate Headquarters is situated in a modern office block in the centre of Bulawayo. Hundreds of people employed in the service departments of the Group are comfortably accommodated here.
OUR CORE VALUES
Superior Customer Service
We aim to exceed customer needs and expectations, recognising at all times that the value of pleasing a customer is greater than the cost of not doing so.
Integrity
Our business practice will at all times be ethical, fair and transparent. We make and keep commitments. We are demanding but fair, and we will evaluate our suppliers on the basis of quality, price and service.
People
We recognise that we are a company made up of individuals, each of whom deserves respect, trust and recognition commensurate with individual contribution. We provide a safe and empowered work environment that stimulates creativity, personal development and job satisfaction for our employees. Our communication lines are open and fluid. We build enthusiastic and disciplined teams who understand the Edgars business and its culture.
Performance
To improve, we must measure our performance. Goals must be clearly set and measured. Excellence is recognised, rewarded and results in career growth.
Professionalism
Management views the performance of the group as something to be continually challenged and incrementally upgraded. We strive to do the right things the first time. We aim to embody a knowledge-based organisation committed to winning as much as we can.
EDGARS - LEADERS IN CLOTHING RETAIL
Experience the ambience of a world class shopping environment. We are reinventing ourselves - you too are part of this great family.